Shipping Compliance

Export Guidelines
& What You Can Ship.

Everything you need to know before shipping — allowed items, prohibited goods, special packaging requirements, and per-service rules.

Please check the Customer Templates for how to respond to customers, and follow the guidelines below before accepting any shipment. Open Customer Templates →

M&P Steady / Value Export

Cost-effective shipping from Nigeria to the United States and the United Kingdom. Ideal for local products, documents, and personal items.

✅ What You Can Ship

  • Nigerian textiles & fabricsAnkara, Aso-oke, etc.
  • Documents and books
  • Handicrafts and artNon-fragile only
  • Dried & packaged foodsGrains, beans, spices, dry pepper, ogbono, egusi, crayfish, prawns, dried fish
  • Sealed liquidsVegetable oil, palm oil, coconut oil, castor oil
  • Snails (dried/oven-dried)Max 2kg · snail classification form required
  • Dried fishMax 10kg per shipment
  • Goat meat (dried)Max 2kg per shipment
  • Palm oil (UK only)Max 3L container, sealed · max 25kg
  • Catfish (UK only)Must be headless
  • Fish (US)Must be vacuum-sealed · max 10kg
  • Kilishi, PonmoUK only
  • CreamNon-bleaching, non-lightening only

🚫 Prohibited Items

  • Perishable food items
  • Hazardous materials, chemicals, or powders
  • Animal skins or parts
  • Currency and negotiable instruments
  • Cigarettes, alcohol, drugs
  • Sharp objects and weapons
  • Dairy products
  • Bleaching & lightening creams and oils
  • Fake/counterfeit designer items
  • Lithium batteries
  • Pressurized cans
  • Fresh fruits and vegetables
  • Ewedu seeds
M&P Sure Express — DHL

Fast, reliable express shipping via DHL to almost any country worldwide. Best for electronics and sensitive goods.

✅ Allowed (with conditions)

  • PhonesMax 2 per shipment (waybill)
  • Dried fishMax 0.5kg per shipment
  • Herbal medicineValid phytosanitary/quarantine certificate required
  • MedicationMost countries (excl. Canada/US) with doctor's prescription
  • Skincare to SpainReceiver must provide sanitary import license
  • CreamNon-bleaching, non-lightening only

🚫 Prohibited Items

  • Alcoholic beverages, perfumes, flammable liquids
  • Ammunition, firearms, explosives
  • Bank bills, currency, gold, precious stones
  • Loose batteries and power banks
  • Cooked meals, raw meat, snails, fruits & vegetables
  • Fireworks, hazardous waste, radioactive materials
  • Grains, pasta, and noodles
  • Live animals or pets
  • Milk, dairy products, palm oil
  • Bleaching & lightening creams
  • Ewedu seeds
  • Illegal items
M&P Sure Express — FedEx

Express shipping via FedEx for general goods, herbs, and food items worldwide.

✅ Allowed (with conditions)

  • Dried herbs
  • Liquid herbs
  • General food items
  • MedicationOver-the-counter (OTC) only; valid prescription required
  • Sunglasses
  • CreamNon-bleaching, non-lightening only

🚫 Prohibited Items

  • Alcoholic beverages, perfumes, flammable liquids
  • Ammunition, firearms, explosives
  • Bank bills, currency, gold, precious stones
  • Loose batteries and power banks
  • Cooked meals, raw meat, snails, fruits & vegetables
  • Fireworks, hazardous waste, radioactive materials
  • Grains, pasta, and noodles
  • Live animals or pets
  • Milk, dairy products, palm oil
  • Bleaching & lightening creams
  • Ginger
  • Ewedu seeds
  • Illegal items
UK Sea Cargo — Doorstep

Economical sea freight from Lagos to the UK. Rate covers shipping, clearance and doorstep delivery. Minimum 50kg, 6–8 weeks from seaport departure.

Rate

£3.00/kg

Minimum

50kg

Timeline

6–8 weeks

VAT

7.5%

Insurance is optional but strongly recommended: £6 for every £500 declared value (e.g. £2,000 declared → £24 insurance). No markup is added to insurance. All manufactured products require a manufacturer's declaration; noodles must be purchased through us so the declaration can be handled.

🚫 Prohibited Items

  • Meat & meat products
  • Fish & fish products
  • Chicken products
  • Dairy products
  • Alcoholic drinks
  • All types of melon
  • Ungrounded ogbono
  • Fanta & orange drinks
  • Honey
  • Milo & Bournvita
  • Dried leaves
  • Products containing dairy/honey/egg/coconut
  • Cigarettes
  • Fruits
  • Milk & milk drinks
  • Fake designer goods
  • Calabash chalk
  • All types of beans
  • Bleaching & lightening creams
  • Ewedu seeds

⚠️ Packaging Notes

  • Packaging may attract additional charges.
  • Demurrage on the container may attract additional charges.
  • Palm oil must not be filled to the brim — pack in King's kegs with a compulsory inner cover.
  • Always request the customer's complete item list first.
M&P Steady — Ireland

Cost-effective shipping from Nigeria to Ireland. Follow the same M&P Steady allowed/prohibited item rules, with destination-specific customs checks.

10–20kg

₦12,532/kg

20kg+

₦10,217/kg

Customs fees may apply to European shipments depending on declared value. For Ireland, shipments with a declared value above ₦200,000 may attract customs charges; below that threshold, customs may not apply. Staff should not promise a customer that customs will definitely be zero unless confirmed for the particular shipment.

Europe — Shipping Options

We ship from Lagos to Europe with two options: Standard Air Cargo (2–3 weeks) and Express Cargo (7–10 working days). Both have a 10kg minimum. Confirm your item list with our representative before shipping.

Countries we ship to: Denmark, Germany, Sweden, Estonia, Latvia, Lithuania, Poland, Austria, Belgium, France, Netherlands, Italy, Luxembourg, Portugal, Spain, Croatia, Czech Republic, Greece, Ireland, Romania, Slovakia, Slovenia, Malta, Hungary, Northern Cyprus, Bulgaria, Finland.

Option 1 — Standard Air Cargo

Cost-effective air cargo from Lagos to Europe. 2–3 weeks after the shipment departs from the airport. Minimum 10kg.

Minimum

10kg

Rate

₦9,000/kg

Clearance

€6.50/kg

₦9,000/kg is paid before shipment. €6.50/kg clearance & postage is paid in euros. 2kg is added to your cargo weight as required by the airline for packaging. 7.5% VAT applies to every shipment. Import duties may be charged by European countries at the discretion of customs officers.

✅ Allowed (with conditions)

  • MelonMust be blended before shipping
  • CrayfishMust be blended before shipping

🚫 Prohibited Items

  • Whole fish
  • Snails
  • Beans
  • Animal skin
  • Locust beans
  • Honey
  • Medications
  • Bleaching & lightening creams
  • Ewedu seeds
Option 2 — Express Cargo

Faster express shipping to Europe. 7–10 working days. Minimum 10kg.

Minimum

10kg

Rate

₦21,000/kg

Timeline

7–10 days

7.5% VAT applies to every shipment. Import duties may be charged by European countries at the discretion of customs officers.

✅ Items Accepted

  • Snails
  • Fish
  • Meat
  • Palm oil (red oil)1 litre maximum only
  • Ogbono
  • Egusi
  • Stock fish
  • Honey
  • Beans
  • Garri
  • Dry goat meat
  • Crayfish
  • Spices

🚫 Prohibited Items

  • Yam
  • Dry leaves
  • Liquids (beyond the palm oil allowance)
  • Medications
  • Ewedu seeds

United States — Shipping Options

US customers have multiple shipping options: M&P Saver (10kg+), DHL Express USA (10–49kg; below 10kg ships via M&P Swift Priority / DHL), USA Air Cargo (actual weight), and FedEx (M&P Sure Express). Each has different weight minimums, timelines, and item rules.

Option 1 — M&P Saver USA

Economical option for shipments of at least 10kg. 10–15 business days. VAT is already included — do not add another 7.5%. No additional customs fee to the customer.

Minimum

10kg

Rate

₦17,825/kg

Timeline

10–15 days

Dimensional weight applies. Follow the M&P Value Export/Saver allowed and prohibited item guidelines. Always request the complete item list before accepting the shipment.

✅ What You Can Ship

  • Nigerian textiles & fabricsAnkara, Aso-oke, etc.
  • Documents and books
  • Handicrafts and artNon-fragile only
  • Dried & packaged foodsGrains, beans, spices, dry pepper, ogbono, egusi, crayfish, prawns, dried fish
  • Sealed liquidsVegetable oil, coconut oil, castor oil
  • SnailsMin 10kg (below 10kg charged at 10kg) · ₦18,825/kg · classification form required
  • Dried fishMax 10kg per shipment
  • Dried goat meatMax 2kg per shipment
  • FishVacuum-sealed · max 10kg
  • CreamNon-bleaching, non-lightening only

🚫 US Consolidation — Prohibited Items

  • Meat / Beef / Chicken / Kilishi / Ponmo
  • Milk or any items made from milk
  • Maggi chicken/beef (any flavour with chicken or beef)
  • Alcoholic drinks
  • Yam or any form of tuber
  • Ungrinded seeds or roots
  • Sniper or poison
  • Milo or any beverage
  • Chemical
  • Gun of any kind
  • Gadgets or any item with inbuilt battery (phone, laptop, powerbank)
  • Money
  • Fake luxurious brands
  • Rice, millet, maize, ofada
  • Fresh vegetable / fruit
  • Flammable items (spray, perfume, insecticides, pesticides, air freshener spray)
  • Wet or frozen food
  • Ungrinded pepper
  • Camphor
  • Sharp objects (blade, scissor, knife)
  • Sausage / Gala
  • Herbs with sticks or roots
  • Any item in glass / breakable bottle
  • Broom
  • Gold / silver / bronze jewellery
  • Noodles
  • Can food (sardine, geisha, corned beef)
  • Bleaching cream
  • Medicine
  • Super glue
Option 2 — DHL Express USA

Fast express shipping to the United States. 5–7 working days. These per-kg rates apply ONLY to the USA — never use them for another country. Below 10kg uses M&P Swift Priority.

10–20kg

₦23,500/kg

21–49kg

₦22,500/kg

Dimensional weight applies. Import duties/customs may apply. Additional charges: 7.5% VAT and ₦250 food/item label.

US All States Delivery Fee

  • 10–15kg$40
  • 16–20kg$55
  • 21–30kg$80
  • 31–49kg$150

California / Florida / DC / LA

  • 10–15kg$60
  • 16–20kg$80
  • 21–30kg$120
  • 31–49kg$200

Internal staff note: the USD delivery fees are for internal calculation only. Always convert to NGN at the current exchange rate before quoting the customer — never quote in USD. Cross-check that the USD fee is still current at quote time; never reuse an old NGN conversion.

✅ Allowed (with conditions)

  • PhonesMax 2 per shipment/waybill
  • Dried fishMax 0.5kg per shipment
  • Herbal medicinePhytosanitary/quarantine certificate required
  • Skincare to SpainReceiver must provide sanitary import license
  • CreamNon-bleaching, non-lightening only

Medication is NOT accepted for USA shipments under this DHL service.

🚫 Prohibited Items

  • Alcoholic beverages, perfumes, flammable liquids
  • Ammunition, firearms, explosives
  • Bank bills, currency, gold, precious stones
  • Loose batteries and power banks
  • Cooked meals, raw meat, snails, fruits & vegetables
  • Fireworks, hazardous waste, radioactive materials
  • Grains, pasta, and noodles
  • Live animals or pets
  • Milk, dairy products, palm oil
  • Bleaching & lightening creams
  • Ewedu seeds
  • Illegal items
Option 3 — USA Air Cargo (Actual Weight)

Nigeria → USA doorstep, any US state. Useful when customers want to avoid dimensional-weight pricing. Minimum 5kg, 2–3 weeks from airport departure.

Minimum

5kg

Timeline

2–3 weeks

VAT

7.5%

Label

₦250

TierRate / kgDelivery (USD)
5–10kg₦11,000/kg$50 flat
11–100kg₦10,500/kg$5/kg
101–200kg₦9,000/kg$4.75/kg
Above 200kg₦8,500/kg$4.50/kg

No carton charge for this service. USD delivery fees are converted to NGN at the current exchange rate before quoting — never quote the customer in USD.

✅ What You Can Ship

  • Dried fish (including stockfish)
  • CreamNon-bleaching, non-lightening only
  • General non-prohibited goods

🚫 Prohibited Items

  • Medications
  • Catfish (fresh)
  • Bleaching & lightening creams
  • Ewedu seeds
Option 4 — FedEx (M&P Sure Express)

Express shipping via FedEx to the United States. FedEx does not have one fixed rate — always get the exact weight, destination and item list, then check the current rate.

Medication: only over-the-counter (OTC) medications are accepted, and a valid prescription is required. Ginger is NOT allowed for FedEx.

✅ Allowed (with conditions)

  • Dried herbs
  • Liquid herbs
  • General food items
  • MedicationOTC only; valid prescription required
  • Sunglasses
  • CreamNon-bleaching, non-lightening only

🚫 Prohibited Items

  • GingerFedEx-specific
  • Alcoholic beverages, perfumes, flammable liquids
  • Ammunition, firearms, explosives
  • Bank bills, currency, gold, precious stones
  • Loose batteries and power banks
  • Cooked meals, raw meat, snails, fruits & vegetables
  • Fireworks, hazardous waste, radioactive materials
  • Grains, pasta, and noodles
  • Live animals or pets
  • Milk, dairy products, palm oil
  • Bleaching & lightening creams
  • Ewedu seeds
  • Illegal items

Other International Destinations

For destinations outside the specific M&P UK, Ireland and USA routes, customers can ship through DHL Express or FedEx Express. Obtain the exact weight, destination and item list, then check the current applicable rate.

Canada — Shipping Options

Canada only has DHL Express (normal), M&P Swift (DHL), and FedEx (M&P Sure Express). M&P Saver and USA Air Cargo are US-only and are not available for Canada.

For Canada, always get the exact weight, destination and item list, then check the current DHL or FedEx rate. M&P Swift (DHL) handles lighter / express shipments.

DHL Express — International

The ₦23,500/kg and ₦22,500/kg rates apply ONLY to the United States. Never use those rates for another country.

For all other international destinations, obtain the exact weight, destination country/city, and complete item list — then check the current DHL Express rate on the website before quoting.

✅ Allowed (with conditions)

  • PhonesMax 2 per shipment/waybill
  • Dried fishMax 0.5kg per shipment
  • Herbal medicinePhytosanitary/quarantine certificate required
  • MedicationMost countries excl. Canada/USA; doctor's prescription
  • Skincare to SpainReceiver must provide sanitary import license
  • CreamNon-bleaching, non-lightening only

🚫 Prohibited Items

  • Alcoholic beverages, perfumes, flammable liquids
  • Ammunition, firearms, explosives
  • Bank bills, currency, gold, precious stones
  • Loose batteries and power banks
  • Cooked meals, raw meat, snails, fruits & vegetables
  • Fireworks, hazardous waste, radioactive materials
  • Grains, pasta, and noodles
  • Live animals or pets
  • Milk, dairy products, palm oil
  • Bleaching & lightening creams
  • Ginger
  • Ewedu seeds
  • Illegal items
FedEx Express — International

FedEx does not have one fixed rate for every destination. Always obtain the exact weight, destination and item list before quoting.

✅ Allowed (with conditions)

  • Dried herbs
  • Liquid herbs
  • General food items
  • MedicationOver-the-counter (OTC) only; valid prescription required
  • Sunglasses
  • CreamNon-bleaching, non-lightening only

🚫 Prohibited Items

  • Alcoholic beverages, perfumes, flammable liquids
  • Ammunition, firearms, explosives
  • Bank bills, currency, gold, precious stones
  • Loose batteries and power banks
  • Cooked meals, raw meat, snails, fruits & vegetables
  • Fireworks, hazardous waste, radioactive materials
  • Grains, pasta, and noodles
  • Live animals or pets
  • Milk, dairy products, palm oil
  • Bleaching & lightening creams
  • Ewedu seeds
  • Illegal items

Important Staff Rules

  1. 1Always start with the destination. This determines which services should be offered.
  2. 2UK: Offer M&P Steady or UK Sea Cargo. 7.5% VAT applies to Sea Cargo only, not M&P Steady.
  3. 3Ireland: Use M&P Steady Ireland rates. European customs may apply; flag declared values above ₦200,000 for possible customs charges.
  4. 4USA: Offer M&P Saver, DHL Express or USA Air Cargo. M&P Saver already includes VAT and has no additional customer customs fee. USA Air Cargo has 7.5% VAT.
  5. 5DHL USA rates are USA-only. Never use the ₦23,500/₦22,500 rates for another country.
  6. 6DHL below 10kg or DHL to another country: get the exact weight and destination and check the website.
  7. 7FedEx: only over-the-counter medications with a valid prescription are accepted; ginger is not allowed. Always get the exact weight and destination before quoting.
  8. 8Always get the complete item list before confirming that a shipment can be accepted.
  9. 9USD delivery charges: never give customers the USD amount. Convert to NGN at the current rate at quote time.
  10. 10Never reuse an old USD-to-NGN conversion. Exchange rates and underlying USD fees may both change.
  11. 11USA Air Cargo uses actual weight — no dimensional-weight calculation.
  12. 12M&P Saver and DHL Express use dimensional weight where applicable. Make this clear before customers commit.
  13. 13VAT is service-specific. Do not automatically add 7.5% to every M&P shipment.
  14. 14Customs/import charges are destination- and service-specific. Never promise zero customs unless the service explicitly waives it (e.g. M&P Saver).
  15. 15Rates can change. Always use the most recent M&P rate guide / current carrier pricing when preparing a quote.

Item Catalog & Carrier Matrix

Search the full catalog of shippable items and see which carriers (M&P Steady, DHL, FedEx) accept each category. Click any category to expand its item list with HS codes.

Item & Carrier Matrix

Full catalog of shippable items and which carriers accept each category.

Carriers:SteadyDHLFedEx15 categories

Carrier assignments reflect general guidelines. Some items may have weight limits, country restrictions, or require special documentation. Always verify with the Export Guidelines above before booking.

Country-Specific Restrictions

United States

  • No ceramic items (e.g., tableware)
  • Fish/animal derivatives: max 10kg
  • Medication supply limit: 90 days (to avoid customs issues)

Canada

  • Dried herbs: prohibited
  • Medication: only for visitors (not citizens) — passport data page required
  • Medication supply limit: 90 days

United Kingdom

  • Fish shipments allowed (pack in ziplock bags)
  • Palm oil: max 3L container, sealed, max 25kg
  • Catfish must be headless
  • Snails, Kilishi, Ponmo: UK only

Italy

  • Hair products require a fumigation certificate (₦44,000)

Spain

  • Skincare: receiver must provide a sanitary import license

Portugal & Sweden

  • Medication: prohibited

India

  • Powdered items cannot be shipped

Mexico

  • Powdered items only allowed if consignee has a registered importer's permit

Europe (outside UK)

  • Declared value exceeding ₦200,000 is subject to import duty payment

Special Packaging Requirements

Palm Oil (UK only)

Max 3-litre container. Must be sealed around the cover. Max 25kg per order.

Catfish

Must be headless before acceptance.

Fish (UK)

Pack in ziplock bags. UK only — other parts of Europe excluded.

Fish (US)

Must be vacuum-sealed. Max 10kg per order.

Snails (Dried/Oven-Dried)

Max 2kg. A snail classification form is required.

Goat Meat (Dried)

Max 2kg per shipment.

Dried Fish

Express: max 0.5kg. Value Export: max 10kg.

Ponmo & Kilishi

UK shipments only. Proforma invoice must accompany the package to the hub.

Delivery Timelines (M&P Steady)

Zone 1

3–5 days

working days

Zone 2

5–7 days

working days

Zone 3

5–7 days

working days

Zone 4

5–7 days

working days

Zone 5

5–7 days

working days

M&P Steady offers import duty-free services. Shipments to Europe (outside the UK) that exceed a declared value of ₦200,000 will be responsible for payment of import duty.

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